Shipping Policy

At 1st Achievements, every item is made-to-order and produced especially for you. This allows us to maintain quality, reduce waste, and deliver products that celebrate your accomplishments with care. This Shipping Policy explains how orders are processed, fulfilled, and delivered.

1. Introduction and Overview

This Shipping Policy applies to all orders placed through the 1st Achievements website (“Site”). By placing an order, you agree to the terms outlined below. Shipping timelines are estimates and may vary due to production schedules, carrier delays, or external factors beyond our control.

2. Order Processing & Fulfillment

All products are made-to-order. Once your order is placed:

• Orders typically enter production within 2–5 business days
• Orders cannot be modified once production begins
• Fulfillment is handled by trusted third-party production and shipping partners

You will receive a confirmation email once your order has been successfully placed.

3. Shipping Timeframes

Shipping timeframes begin after order processing and production are complete.

Estimated delivery times:

• U.S. Domestic Orders: 3–7 business days
• International Orders: 7–21 business days

Please note that delivery times are estimates and not guaranteed.

4. Shipping Rates

Shipping rates are calculated at checkout based on:

• Destination address
• Shipping method selected
• Order size and weight

Promotional or free shipping offers may apply from time to time and will be clearly disclosed at checkout.

5. Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear after shipment confirmation.

6. Incorrect or Insufficient Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If an incorrect or insufficient address is provided:

• We are not responsible for delayed or undelivered packages
• Additional shipping fees may apply to reship the order
• Refunds will not be issued for orders shipped to incorrect addresses

7. Lost, Delayed, or Stolen Packages

1st Achievements is not responsible for packages marked as delivered by the carrier.

Additionally:

• Carrier delays are outside of our control
• Lost or stolen packages are not eligible for refunds
• We recommend contacting the carrier directly for delivery issues

8. Customs, Duties & International Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These fees:

• Are not included in product or shipping prices
• Are the responsibility of the customer
• May cause delays in delivery

We are not responsible for customs processing delays.

9. Shipping Restrictions

We may not ship to certain countries, regions, or addresses due to carrier limitations, legal restrictions, or logistical constraints.

We reserve the right to cancel orders that cannot be shipped to the provided destination.

10. Returned-to-Sender Packages

If a package is returned to us due to:

• Incorrect address
• Failed delivery attempts
• Refusal by the recipient

The customer may be responsible for reshipping costs. Returned packages are not eligible for refunds.

11. Pre-Order Shipping

Pre-order items will ship once production is complete. Estimated shipping dates for pre-orders will be communicated at the time of purchase or via email updates.

12. Holiday & Peak Season Delays

During holidays, promotions, or peak shipping seasons, processing and delivery times may be extended.

We appreciate your patience during these periods and recommend placing orders early for time-sensitive deliveries.

13. Contact Information

If you have questions about this Shipping Policy or your order, please contact us at:

1st Achievements
Email: info@1stachievements.com